Delivery Policy
Because we know how important it is to get the supplies you need, we aim (but do not guarantee) to deliver all orders the next working day, Orders received before 12 noon Monday to Thursday will be delivered the next working day. Orders received on Friday before noon will be delivered Monday and orders placed after 12 noon on Friday or at the weekend will be delivered the following Tuesday. RP Media Group cannot be held responsible for any consequential loss due to late or non-delivery. In any case, RP Media shall not be liable for any cost or damage caused by late or non-delivery of the Products.
Any delay in delivery of the Products shall not give you a right to reject the Products or cancel your order.
RP Media Group reserves the right to deliver the Products in instalments.
Delivery times are between 7.00 am and 6.00 pm. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it. Please note parcels cannot be left in porches, sheds etc. Delivery is attempted once and the driver will leave a card stating the parcel has been left with a neighbour, or if the parcel is available to be collected from your local Post Office.
If you are a large organisation such as a council or hospital, the delivery will be main reception or stores only.
We aim (but do not guarantee) to deliver to the UK mainland the next working day after you placed your order. Please note we cannot deliver to PO Boxes or BFPO addresses.
All goods must be signed for regardless of the condition they are in when they arrive , you can not refuse to accept goods once they have been despatched.
Please note that delivery days quoted are working days.